What really matters in business

Jason Fried via Fast Company on what matters:

  • Are you profitable?
  • Are you building something great?
  • Are you taking care of your people?
  • Are you treating your customers well?

Turning in a profit while building something great in the service of your customers and your people. That’s as complete a précis as they come. Much along the lines of Peter Drucker’s 5 questions.

My business icon is my cleaning lady

She’s on her own, she cleans people’s homes, she’s incredibly nice. She brings flowers every time she cleans, and she’s just respectful and nice and awesome.

Why can’t more people be like that?

She’s been doing it some twenty-odd years, and that’s just an incredible success story.

To me that’s far more interesting than a tech company that’s hiring a bunch of people, just got their fourth round of financing for 12 million dollars, and they’re still losing money. That’s what everyone talks about as being exciting, but I think that’s an absolutely disgusting scenario when it comes to business.

via  Jason Fried, founder and CEO of 37signals

Keeping the work fresh

The good people at 37signals incorporate change into the work they do and the schedule they follow by taking inspiration from the change in seasons.

Call it organic management?

CEO Jason Fried [twitter @jasonfried] writes about it at NYTimes.com.